Patients may be contacted by TruBridge for private pay assistance.
August 1, 2019
NORTON, Kan. – Norton County Hospital would like to inform the public of a recent relationship it has established with TruBridge, a company that is helping the hospital and patients with private pay billing matters.
TruBridge is intended to help handle balances that are the patient’s responsibility after insurance or if the patient is uninsured. TruBridge’s call center number is 1-855-342-7042. The call center number is available Monday through Friday, 7 a.m. to 10 p.m. and Saturday 8 a.m. to 12 p.m.
TruBridge is also following up with guarantors who have outstanding balances by directly reaching out to them via phone. TruBridge representatives make these phone calls Monday through Friday 8 a.m. to 9 p.m. and Saturday 8 a.m. to 12 p.m. Patients would be informed that TruBridge is calling on behalf of Norton County Hospital. If a TruBridge representative leaves a voicemail, patients may be asked to return a call to the call center number. Please know that the calls are legitimate.
If you have specific questions, please contact the Norton County Hospital Business Office at 785-877-3351.