News Release
Patient and Family Advisory Council identified
Applications will continue to be accepted for those interested in joining.
July 17, 2017
NORTON, Kan. – Norton County Hospital has recently identified volunteers to serve as advisors on a new Patient and Family Advisory Council (PFAC). The council consists of patients, family members of patients and health care staff, who will discuss and provide ideas for improving the patient and family experience at Norton County Hospital and its clinics, Norton Medical Clinic and Logan Clinic.
Those currently on the PFAC include Gina Frack, RN, Norton County Hospital’s interim CEO and PFAC sponsor; Jennifer Schoenberger, RN, Norton Medical Clinic and PFAC co-chair; Jamey Keen, RN, Norton County Hospital Infection Prevention and Quality Improvement, and PFAC coordinator; Melody Renzelman, LPN, Norton County Hospital Utilization Review and Discharge Planning; and the following community members: Ward Foley, PFAC co-chair; Rita Speer; Amber Sheley; and Lori Duscher.
Examples of what PFAC advisors could do include:
- Identify local patient and family health care needs.
- Provide feedback on current processes at the hospital and clinics.
- Discuss new ideas on how to improve quality of care.
- Promote awareness of opportunities and key health care resources to the community.
- Generate ideas for programs and/or education to benefit patients, family members and caregivers.
- Enhance ongoing collaboration and cooperation among health care providers, patients and families.
- Participate in the development and planning of items such as patient and family satisfaction initiatives, new facilities and facility renovation.
The Norton County Hospital PFAC met for the first time on July 7, 2017. The advisors’ time commitment includes monthly meetings for approximately one hour. If anyone is interested in joining, it is not too late to apply. Applications will be accepted at any time in 2017. The applications are available at any admissions desk at Norton County Hospital and Clinics, or online.
Completed applications can be sent to Jamey Keen in person at Norton County Hospital, or by mail or email at the information below:
Jamey Keen, RN
Norton County Hospital
102 E. Holme
P.O. Box 250
Norton, KS 67654
jkeen@ntcohosp.com
785-877-3351
Keen is also available to answer any additional questions about Norton County Hospital’s PFAC, or you may contact PFAC co-chair Ward Foley via email: ward@wardfoley.com.
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