Patient Accounts

Norton County Hospital announces collections program, which started March 1, 2018. Click here to learn more about this program.

Accounts & Billing Information

Norton County Hospital's Business Office is located inside the hospital’s east main entrance. Business Office personnel will file patient claims for hospital and clinic services to insurance and conduct appropriate follow up to ensure that claims are paid timely and correctly. It is important to notify the Business Office of any changes in insurance or other information. After insurance payment on a claim, a guarantor statement will be mailed to the patient or the responsible party. Guarantor statements are generated approximately the 20th of each month. The guarantor statement will reflect payments and adjustments received since the last statement and include claims for hospital and clinic services.

If you have any billing questions or need assistance, please call 1-855-342-7042.

Financial Assistance

Norton County Hospital also offers a financial assistance program to qualifying patients. Financial assistance is based on the income level and needs of the responsible parties. Financial assistance applications are available in the Business Office and at each registration point in the hospital and clinic; the application can also be downloaded from the link provided below.

Financial Assistance Application

To apply for financial assistance, return a completed application, along with proof of your income from the previous 12 months and a copy of your most recently filed federal tax return, to the Business Office or mail the information to:

Norton County Hospital
P.O. Box 250
Norton, KS 67654

For questions about financial assistance, contact the Business Office at 785-877-3351. Visit the Financial Assistance page for more details about our policy.

Payment Plans

Norton County Hospital also offers terms payment plans to those individuals in search of payment options. The payment plan options are based on the individual’s outstanding balance with NCH under the following guidelines:

Balance Term of Payments Number of Payments
$500.00 and below 3 months 4
$500.01 - $1,000.00 6 months 7
$1,000.01 - $2,000.00 12 months 13
$2,000.01 and above 24 months 25

Individuals interested in a payment plan agreement can stop by the NCH business office. Individuals who do not sign a Norton County Hospital payment plan agreement are expected to pay their balance in full within 120 days from the date of the first statement. NCH accepts all major credit cards, cash, check and money orders.

Hours and Contact Information

The Business Office is open Monday - Friday from 7 a.m. to 5 p.m.

You may mail your payment for hospital and clinic services to:

Norton County Hospital
P.O. Box 250
Norton, KS 67654

You may also pay your bills online at any time through our secure online payment system.