February 7, 2018
NORTON, Kan. – In an effort to provide better information to patients and guarantors in regards to their financial responsibility to Norton County Hospital, and in compliance with state and federal mandates, as well as in compliance with insurance carrier agreements, Norton County Hospital will begin a front-end collections program with a projected start date of March 5, 2018.
Designated staff will be collecting the co-pay, co-insurance, deductible and non-covered amounts required by insurance carriers prior to services being rendered. Uninsured patients will also be asked to pay an estimated amount due at the time of service.
Payment terms agreements will be made available to those patients unable to pay in full at the time of service. Additionally, a Financial Assistance Program for approved patients/guarantors will be available as well. This process will be implemented at each registration area at Norton County Hospital to include the Emergency Department and the Norton Medical Clinic. The facility will comply with Emergency Medical Treatment and Labor Act (EMTALA) regulations in regards to Emergency visits requests for payments.
Please refer any questions regarding this policy to the Norton County Hospital Business Office at 785-877-3351.
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